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Customer Testimonials

  • Testimonial by: Anon of Japan

    Efficient service

    Thanks, as always, for the prompt and efficient service. It is greatly appreciated!
  • Testimonial by: TG of Japan

    Sending thanks

    Please send my thanks to the wonderful staff lady with whom I spoke on the phone. The updated versions of the packing slip and receipt arrived safely.
  • Testimonial by: Julian Whitney of Nara

    We love English Books

    Many a time, and oft' have we been forsaken due to lack of material. The 'English Books' team always come up trumps, somehow, someway, they always get us what we need, so our students and (paying) parents are delighted. Thanx chaps!
  • Testimonial by: Anon of Japan

    Great service!

    It's a pleasure working with englishbook.jp, and I look forward to many future transactions together. Please keep up the great service!
  • Testimonial by: Julian Whitney of Nara-shi, Sugahara-Cho

    Always Check Out the Bargain Box

    We always need material like yesterday! We can rely on englishbooks to do that Time-Machine thing! We have also found some treats from the Bargain Box, and our students really enjoy the additional material. Of course we have a core curriculum, but finishing-off class with a fun game of cards, or calculating the evening's constellation has all leaving with a spring in their step, and happier than when they arrived.
  • Testimonial by: DC of Japan

    Tremendous Service!

    As always thanks for the tremendous service and I look forward to working with you all again soon.
  • Testimonial by: Julian Whitney of Nara

    AS always, Excellent Service

    My wife and I really appreciate your bi-lingual help, and especially those staff who don't feel confident to proceed, so transfer to an L1 speaker. This saves everyone precious time.
  • Testimonial by: LB of Kansai

    Best supplier!

    Thanks for being the best supplier of English teaching materials!
  • Testimonial by: CHERRYL HATSUMOTO of Chiba Prefecture, Funabashi City

    THE BEST BOOK SUPPLIER IN JAPAN!!!

    I LOVE Englishbooks.jp!!! They are the best!!! Can't say anything more!!!
  • Testimonial by: Matt of Hiroshima

    Fast and Efficient

    Very quick and easy to order and pay by credit card. Super fast delivery for items in stock. Highly recommend.
  • Testimonial by: SJ of Tokyo

    Thanks!

    Thanks again for getting everything we need here on time as usual. It's a great help to our program.
  • Testimonial by: Luzviminda Maehara of Japan

    interesting products

    Whenever I go to Oxford expo , I don't forget to pass on your booth or corner. Discount cards are given always and staffs are so nice. Products I bought plays a very important role in my teaching job.Thaks.
  • Testimonial by: DANIEL COURT of Yokohama

    Best in Japan!

    Longtime customer. Efficient, reliable and cost-effective supplier. Customer-oriented business which has always satisfied my sometimes changeable requirements. Drop them an email. They will sort it out for you!
  • Testimonial by: TS of Japan

    Thanks for the replacements

    Thank you very much for the replacements as well as going above and beyond what I had asked for. I really appreciate your customer service.
  • Testimonial by: Florence McNair of Chiba prefecture

    The best ESL supplies

    When we started our school 2 years ago, we bought our resources from all kinds of places. Now, we only buy from EnglishBooks.jp. Prices, service, and the easy web interface just can't be beat. Every time I'm looking for something and I'm not sure what it is, I'll spend hours scouring the internet, and only a few minutes on EnglishBooks.jp before I find a bunch of things that are exactly what I want. The selection of products is great. Now it's my one-stop-shop and I'm slowly buying everything!! I recommend it to all my fellow English teachers. Thanks a lot, you guys!
  • Testimonial by: LT of Hokkaido

    New website

    I love the new website. Shopping here has become 100% easier and faster. Great Job!!!
  • Testimonial by: JP

    Amazing service!

    I really, really appreciated your time and advice today. There are very few people that teachers can talk to about textbooks and your willingness to give suggestions and your time is wonderful. I imagine many people buy from English Books because of price, but I'm a firm believer in supporting smaller companies (not sure how big you are) and those with amazing customer service. Thank you!
  • Testimonial by: Carolin Chen of Ibaraki, Japan

    Reliable service that I trust!

    I got to know about EnglishBooks.jp from ETJ seminar in October 2016. I had a great chance to browse through their available products and find that they have great range of books that can help my students in language learning. Things that I cannot find through Amazon. They give great deals and also fast service. It is a recommended place to get teaching materials and resources for any English teachers who are teaching in Japan! Even though this service is based in Japan, most of the books are helpful for any English language learners around the world.
  • Testimonial by: LB

    Quick delivery!

    Just a short email to let you know that I received my books. I am really pleased with the quick delivery service that your company provides as well as the very reasonable prices. I will be sure to order from your company the next time I need textbooks. I will also recommend you to friends and coworkers as well.
  • Testimonial by: Luke McMahon of Nagano

    Very friendly, fast service, great products

    This ESL retail website actually shows interest in the customers rather than just being an automated service. They even sent me some nice gifts. The products I ordered have been a big hit with my Japanese students and my daughter too. I highly recommend them and look forward to ordering more books from them in future.
  • Testimonial by: SB of Tokyo

    Superior customer service

    Your company offers superior customer service, not to mention that your website is so much better designed and easier to navigate. I was constantly kept updated about my order and I appreciate the changes that were promptly made due to unavailability of books. I’ll definitely order from you in the near future!
  • Testimonial by: Dan

    Quick shipping!

    Thank you so much for the quick shipping on the previous order.
  • Testimonial by: AP of Tokyo

    Perfect and on time!

    I am happy to report that we received our order in full. Perfect and on time. Wonderful!
  • Testimonial by: Julian Whitney of Nara

    No Monkeying Around

    Unfortunately on of the Buzzers sets didn't work but EB immediately refunded (including postage) and so I continue to place my orders with trust. Julian
  • Testimonial by: Julian Whitney of Nara

    Old Favourites and New Titles

    It's good to be Ablle on EB to re-supply (and search for 'hard-to-find' items!) my old favourites, and continue to platform new innovations. A well-appreciated and reliable partner. Thank you. Sanae & Julian
  • Testimonial by: Pamela of Tokyo

    Brilliant Books!

    Ordering books for my Grandson was so pleasant through englishbooks.jp The staff was very helpful, They spoke English and offered us very good advice regarding shipping and bulk deals etc... HAPPY CAMPER! ;-)
  • Testimonial by: JEC of Hiratsuka city

    When I needed you most

    I patronized englishbooks since 2012 buying their books only from the workshops and other events. Until I met one of the salesstaffs in one of the seminar workshops in Ibaraki ken he said you can register and order from english books and he gave me his card . Since then, I started ordering from englishbooks. Englishbooks staffs are very accomodating and what I like most is their quick reply whenever you have some question, their anticipation of your needs and most is attending your requests as they can. Thank you very much englishbooks. You're a big help to us. More power to you all!
  • Testimonial by: Ryan of Tokyo

    Fantastically friendly

    I've been using these very friendly fellows for many years. Always great service.
  • Testimonial by: Cory K. of Sendai

    Professional Service, Nice People!

    I have been ordering textbooks and graded readers from englishbooks.jp for four years now, and I am always impressed with the professional service and friendly people.
  • Testimonial by: Julian Whitney of Nara

    All Hallows!

    Phew! We've just finished our last Halloween class, and many thanks to English Books for all the excellent material enjoyed by one and all. Over the years, we've amassed a lot of Halloween material, yet every year you always come up with something new to maintain the dynamic. Hello to "All Hallows"!
  • Testimonial by: Ed Gonzalez of Hannan City Osaka

    Much Improved

    My wife and I have been customers of Englishbooks.jp for many years. In our experience we've never been disappointed. That's not say there hasn't been problems but nothing that couldn't be worked out. The staff has always treated us fairly and courteously. We like the new look and the much improved user experience. In the past, searching for titles was a bit trying but now everything is much simpler and more logical. The invoicing is clear and all pertinent information is easily accessible. Email forms are easier to understand and respond to. The website is the front door of any business as they say and I'm quite impressed walking through this one.
  • Testimonial by: RK

    I love the speedy service.

    The supplier I was using prior didn't have a lot of books in stock, meaning I would have to order textbooks months before I needed them. A lot of the time I didn't know actual class numbers until almost the starting date meaning I always had to have an extra supply of textbooks sitting around at home - this takes up space and it was hard to estimate future student numbers meaning a lot of textbooks were over ordered. I was losing money over it. Now I can order after I have the student fill in the enrollment form and have only one lesson where I have to do photocopies before the new textbook arrives. You have helped me save money, space and stress.
  • Testimonial by: RK

    My shopping cart stays as I left it!

    Most online shopping sites automatically empty ones shopping cart after a certain period of time - assuming you're not going to buy it any longer. This is really frustrating to me. I can say that's one thing I LOVE about englishbooks - to be able to come back to my shopping cart a week or two later and find everything still how it was!! I can then make adjustments, and still come back another week later to finally buy the products, without having to start from scratch each time. Very much appreciated.
  • Testimonial by: Becky Kikuchi of Koganei City, Tokyo

    Thanks for being reliable and convenient!

    Today I had a choice whether I would save $1000 and order with a different company, but I chose this one because I knew my books wouldn't be delayed and I could pay for them with a credit card. So much easier, so I chose you guys! Thanks!
  • Testimonial by: Finbarr Crowley of Nagoya

    A fantastic service

    This website is just so handy!! So many resources and really easy to use.They have also answered any queries on my part promptly. And to tell the truth they seem a genuinely nice service so thats why I use it whenever I need books.Keep it it up!!
  • Testimonial by: David Gray of Matsumoto, Japan

    Great Small Business

    It's great that I can phone and get help or advice on products. Also the prices are very competitive, often cheaper than the larger companies. Delivery is on time and I am also glad that packaging is done efficiently, avoiding waste. Since I run a small business I am happy to support them in their work! Thanks so much for many years of great service! David Gray
  • Testimonial by: Lesley of Nagoya, Japan

    Excellent service you can rely on

    I love ordering from englishbooks.jp because they are a book seller you can always rely on for great service. I've been a loyal and frequent customer for many years. Not only do they provide quick delivery, but they have also gone the extra mile when I've had questions about books. Highly recommended!
  • Testimonial by: Maria Teresa Hoshi of Nasukarasuyama

    very effective books

    your books really helped my daughter to speak read and write English.the price is just fine it`s not costly.
  • Testimonial by: Lorna of tokyo

    Thumbs up

    Great !!! it came on time Thanks again
  • Testimonial by: Cory

    AMAZING SERVICE!

    I placed an order online with www.englishbooks.jp at 13:07 yesterday, and received notification that it had been shipped at 13:25 yesterday. AMAZING SERVICE!
  • Testimonial by: Stanat Scott of Harima

    Friendly, yet Professional

    I have been using this company for over 10 years, and my orders always come quickly and accurately. If anything needs to be backordered, you tell me immediately, and are prompt and courteous should I choose to cancel the backordered item. with the discounts and the free shipping for larger orders, this is my go-to site for both texts and classroom posters. I will always recommend your site to friends, and keep it secret from competitors! ;-)
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