It was my first time to order at English books and was hesitant at first because I was told that 1 out of the 3 items I ordered is not available at the moment so they'll be sending the available items first but upon delivery I have to pay for the pending item too. I thought why would I pay for an undelivered item so before agreeing to their terms I browsed testimonials of other customers and since everybody seem to be satisfied I agreed to pay for the total amount including the pending item. The items were delivered as promised and I I was updated with the delivery status 24/7. I'm satisfied and will order again. Thanks.

Thank you so much for the quick shipping on the previous order.

I am happy to report that we received our order in full. Perfect and on time. Wonderful!

Thanks, as always, for the prompt and efficient service. It is greatly appreciated!

I really, really appreciated your time and advice today. There are very few people that teachers can talk to about textbooks and your willingness to give suggestions and your time is wonderful. I imagine many people buy from English Books because of price, but I'm a firm believer in supporting smaller companies (not sure how big you are) and those with amazing customer service. Thank you!

Longtime customer. Efficient, reliable and cost-effective supplier. Customer-oriented business which has always satisfied my sometimes changeable requirements. Drop them an email. They will sort it out for you!

I Read Your article and it was excellente. Muchas Gracias amiga.

It's a pleasure working with englishbook.jp, and I look forward to many future transactions together. Please keep up the great service!

I've been using these very friendly fellows for many years. Always great service.

This ESL retail website actually shows interest in the customers rather than just being an automated service. They even sent me some nice gifts. The products I ordered have been a big hit with my Japanese students and my daughter too. I highly recommend them and look forward to ordering more books from them in future.

Whenever I go to Oxford expo , I don't forget to pass on your booth or corner. Discount cards are given always and staffs are so nice. Products I bought plays a very important role in my teaching job.Thaks.

englishbooks.jp is a great site for me as a) it's cheap; b) it's quick; c) their staff are always very prompt in answering any queries; and d) they have a huge range of titles. I now order all of my books for my school through the site, and cannot recommend it highly enough.

Just a short email to let you know that I received my books. I am really pleased with the quick delivery service that your company provides as well as the very reasonable prices. I will be sure to order from your company the next time I need textbooks. I will also recommend you to friends and coworkers as well.

I placed an order online with www.englishbooks.jp at 13:07 yesterday, and received notification that it had been shipped at 13:25 yesterday. AMAZING SERVICE!

Thank you very much for the replacements as well as going above and beyond what I had asked for. I really appreciate your customer service.

Perfect service, I have been using your services for years and I will continue as far as I have students.

We always need material like yesterday! We can rely on englishbooks to do that Time-Machine thing! We have also found some treats from the Bargain Box, and our students really enjoy the additional material. Of course we have a core curriculum, but finishing-off class with a fun game of cards, or calculating the evening's constellation has all leaving with a spring in their step, and happier than when they arrived.

I LOVE Englishbooks.jp!!! They are the best!!! Can't say anything more!!!

Great company to work with. All of my orders have been efficent and the staff members are super friendly and helpful. I have been ordering from them for years and never had a problem. Thanks a million!

My wife and I have been customers of Englishbooks.jp for many years. In our experience we've never been disappointed. That's not say there hasn't been problems but nothing that couldn't be worked out. The staff has always treated us fairly and courteously. We like the new look and the much improved user experience. In the past, searching for titles was a bit trying but now everything is much simpler and more logical. The invoicing is clear and all pertinent information is easily accessible. Email forms are easier to understand and respond to. The website is the front door of any business as they say and I'm quite impressed walking through this one.

Once again englishbooks.jp has helped make the start of the semester very smooth for our teachers and students with a timely delivery of the materials we ordered. The online order system is very convenient and follow up communications were prompt with all the necessary details included so that everyone in our system could be informed on how things were proceeding. The paperwork and receipts are clear and accurate for our office to process for payment. Thank you always for your support.

I have been ordering textbooks and graded readers from englishbooks.jp for four years now, and I am always impressed with the professional service and friendly people.

It's great that I can phone and get help or advice on products. Also the prices are very competitive, often cheaper than the larger companies. Delivery is on time and I am also glad that packaging is done efficiently, avoiding waste. Since I run a small business I am happy to support them in their work! Thanks so much for many years of great service! David Gray

The supplier I was using prior didn't have a lot of books in stock, meaning I would have to order textbooks months before I needed them. A lot of the time I didn't know actual class numbers until almost the starting date meaning I always had to have an extra supply of textbooks sitting around at home - this takes up space and it was hard to estimate future student numbers meaning a lot of textbooks were over ordered. I was losing money over it. Now I can order after I have the student fill in the enrollment form and have only one lesson where I have to do photocopies before the new textbook arrives. You have helped me save money, space and stress.

I patronized englishbooks since 2012 buying their books only from the workshops and other events. Until I met one of the salesstaffs in one of the seminar workshops in Ibaraki ken he said you can register and order from english books and he gave me his card . Since then, I started ordering from englishbooks. Englishbooks staffs are very accomodating and what I like most is their quick reply whenever you have some question, their anticipation of your needs and most is attending your requests as they can. Thank you very much englishbooks. You're a big help to us. More power to you all!

I have been using this company for over 10 years, and my orders always come quickly and accurately. If anything needs to be backordered, you tell me immediately, and are prompt and courteous should I choose to cancel the backordered item. with the discounts and the free shipping for larger orders, this is my go-to site for both texts and classroom posters. I will always recommend your site to friends, and keep it secret from competitors! ;-)

Thank you very much for all your support. I have been using your service for more than 10 years. I really appreciate your customer service.

The staff are really friendly and helpful even when I made a blunder. Ever since I found and started using englishbooks.jp, I've never bought from another ELT bookstore.

My wife and I really appreciate your bi-lingual help, and especially those staff who don't feel confident to proceed, so transfer to an L1 speaker. This saves everyone precious time.

your books really helped my daughter to speak read and write English.the price is just fine it`s not costly.

I got to know about EnglishBooks.jp from ETJ seminar in October 2016. I had a great chance to browse through their available products and find that they have great range of books that can help my students in language learning. Things that I cannot find through Amazon. They give great deals and also fast service. It is a recommended place to get teaching materials and resources for any English teachers who are teaching in Japan! Even though this service is based in Japan, most of the books are helpful for any English language learners around the world.

Please send my thanks to the wonderful staff lady with whom I spoke on the phone. The updated versions of the packing slip and receipt arrived safely.

Thanks for being the best supplier of English teaching materials!

Great delivery. Got my books in about 3 days from ordering. Very pleased, thank you. 10 out of 10

Always easy ordering from these guys. Not much talk, but all action. They are happy to reconfigure shipping to save me some dosh, and to send said dosh back my way. Keep it up.

When we started our school 2 years ago, we bought our resources from all kinds of places. Now, we only buy from EnglishBooks.jp. Prices, service, and the easy web interface just can't be beat. Every time I'm looking for something and I'm not sure what it is, I'll spend hours scouring the internet, and only a few minutes on EnglishBooks.jp before I find a bunch of things that are exactly what I want. The selection of products is great. Now it's my one-stop-shop and I'm slowly buying everything!! I recommend it to all my fellow English teachers. Thanks a lot, you guys!

Your company offers superior customer service, not to mention that your website is so much better designed and easier to navigate. I was constantly kept updated about my order and I appreciate the changes that were promptly made due to unavailability of books. I’ll definitely order from you in the near future!

Great !!! it came on time Thanks again

Today I had a choice whether I would save $1000 and order with a different company, but I chose this one because I knew my books wouldn't be delayed and I could pay for them with a credit card. So much easier, so I chose you guys! Thanks!

Thanks again for getting everything we need here on time as usual. It's a great help to our program.

I love the new website. Shopping here has become 100% easier and faster. Great Job!!!

I've been using this company for many, many years, and have never had a bad experience. Great customer service, they notify promptly if there is any problem with an order (and there so rarely is). Great prices, too! The best average prices I've seen in nearly 30 years teaching in Japan.

This website is just so handy!! So many resources and really easy to use.They have also answered any queries on my part promptly. And to tell the truth they seem a genuinely nice service so thats why I use it whenever I need books.Keep it it up!!

As always thanks for the tremendous service and I look forward to working with you all again soon.

Ordering books for my Grandson was so pleasant through englishbooks.jp The staff was very helpful, They spoke English and offered us very good advice regarding shipping and bulk deals etc... HAPPY CAMPER! ;-)

I love ordering from englishbooks.jp because they are a book seller you can always rely on for great service. I've been a loyal and frequent customer for many years. Not only do they provide quick delivery, but they have also gone the extra mile when I've had questions about books. Highly recommended!

One (academic) year ends and a new one begins. We say "Goodbye and Good Luck!" to students who are moving on, and "Hello and Welcome!" to those who are starting with us here at English Together. Thank you englishbooks for all your assistance over the past year, and thanking you in advance for the help you will provide during this New Adademic Year - A Trusted Partner (-:

I ordered the flascards for my student's activity. The items were well-packed and it was on time. I got the items in discounted price. I highly recommend this website.

Thank you for your prompt work! It really helps a lot when suddenly you need a textbook for a new student in your class! Recently I placed an order and one or two days later I needed to change it to add an extra textbook. You replyed in a blink of an eye and that also spared me from paying the expedition in case I had to place a new order just for one more textbook. Just want to say that I really appreciate it all! Please continue on this line, many people will feel like me, even though they don't want to take the bother to actually say that. My best regards.

Most online shopping sites automatically empty ones shopping cart after a certain period of time - assuming you're not going to buy it any longer. This is really frustrating to me. I can say that's one thing I LOVE about englishbooks - to be able to come back to my shopping cart a week or two later and find everything still how it was!! I can then make adjustments, and still come back another week later to finally buy the products, without having to start from scratch each time. Very much appreciated.